Our products are backed up by our outstanding customer service from several strategic locations in Europe, Asia and America.
Technical support is available via remote WIFI link directly to the machine or by a visit by our service technicians if the issues cannot be resolved via the on-line connection. We also offer ‘value engineering’ of new components and advise on how best to tool them to take advantage of the four-slide approach. We are also happy to advise our customers on all aspects of the multi-slide process including post casting operations.
Availability of ‘in-stock’ standard spare parts permits fast response and quick delivery times.
We can provide a comprehensive training for customers' operators and maintenance personnel. This training can be carried at our company's facilities in Slovenia or by special arrangement at customers' plants.
Repair and Service
We can undertake the repair and refurbishment of many of the machines key components such and goosenecks and melt pots. This service can be tailored to individual customer needs and its main objective is to provide an efficient and cost effective service to our customers who do not wish to carry out these tasks.
For more information please contact: firstname.lastname@example.org